While you're on the tools,
we're on the phones.
Your phone gets answered every time, the job gets booked, and the customer gets a confirmation text — all without you lifting a finger. No more jobs lost to a missed call.
Live in 20 minutes · No contracts · Cancel any time
Every missed call is a job you're handing to a competitor.
You're under a sink. On a roof. Up to your elbows in a boiler. Your phone rings — you can't get to it. The customer hangs up and calls the next trade on Google.
Seven missed calls a week, at £240 a job. Even if only half of them would have booked — that's £840 gone this week. Over a month, it's a significant number.
Of every three customers who hit your voicemail, one won't leave a message and won't try again. They'll call someone else within five minutes. No callback will get them back.
RingBooked captures those jobs for £249 a month.
Most clients recover the equivalent of the monthly fee within their first week. After that, every recovered job is profit.
Simple. Invisible. Effective.
Set up once in 20 minutes. After that it runs on its own — every call, every day.
Customer calls your mobile
Your number rings as normal. If you pick up — great, nothing changes. RingBooked only steps in when you can't get to the phone. No disruption to how you work.
Your booking team answers
A professional voice picks up instantly, introduces itself as the booking team for your business, and has a real conversation with the customer — no menus, no hold music.
Job booked in under 4 minutes
The booking team takes the customer's problem, postcode, and preferred time — checks your live availability — and confirms the appointment on the spot. The customer gets a text.
You get the details instantly
An SMS lands on your phone with everything you need: the customer's name, address, problem, and booking slot. If you use ServiceM8, the job is already waiting on your iPad.
What North East tradespeople say
“I was missing 7–8 calls a week without even knowing. First month with RingBooked I got back 6 jobs I'd have just lost. It paid for itself in the first week.”
“Customers can't tell the difference. They think they've reached my office. Jobs just appear on my phone — name, address, problem. I just turn up and do the work.”
“I used to dread big jobs because I knew I'd miss calls. Now I don't even think about it. The customer gets a proper experience and I get the booking. Simple as that.”
Everything a receptionist does.
None of the overhead.
Sounds like your team
The booking team introduces itself using your business name. Customers hear a professional, knowledgeable voice — not a robot. Most assume they've reached your office.
Books into your live diary
Your actual availability, in real time. The booking team offers genuine slots, confirms the appointment, and sends the customer a text — no double-bookings, no gaps.
Quote generation & chasing
After a call, RingBooked can send the customer a quote by text and automatically follow up if they go quiet. Jobs that would have slipped through the cracks get closed.
SMS follow-up on every miss
If a booking isn't made on the call, four follow-up texts go out over 72 hours with a booking link. A good number of those second chances actually convert.
ServiceM8 job creation
Every booking automatically creates a ServiceM8 job — with the customer's details, postcode, problem description, and the full call transcript as a note. Nothing to type.
Emergency call detection
The booking team flags genuine emergencies — burst pipes, no heating in January, gas smells — and sends you an urgent text rather than a standard booking. You decide if you respond.
Built for your trade, not just adapted for it
Each version knows your trade's language — the job types, the common faults, what counts as an emergency and what doesn't. It handles calls the way a specialist would.
Covering the entire North East of England
Newcastle · Gateshead · Sunderland · Durham · Teesside · Northumberland · County Durham · Tyne & Wear. The booking team knows every postcode district and won't book jobs outside your service area.
One price. Everything included.
No usage limits. No hidden costs. No nasty surprises on your bill.
Starter
SMS Safety Net
+ £149 setup
For tradespeople who want to catch every missed caller and follow up automatically — no voice AI needed.
- Your own UK mobile number
- Instant SMS to every missed caller
- 4-step automated follow-up sequence
- Booking link sent with every message
- Inbound SMS forwarded to your phone
- Quote sending & chasing by text
- Lead tracking dashboard
Pro
24/7 Booking Team
+ £249 setup
A full booking team that answers every call live, books the job, and drops it straight into ServiceM8 — all while you're on site.
- Everything in Starter
- Live voice booking on every missed call
- Books appointments on the spot
- Real-time diary availability check
- ServiceM8 job creation + call notes
- Quote generation & automatic follow-up
- Emergency call detection & priority SMS
Pro + Ads
Growth Engine
+ £249 setup + ad spend
Everything in Pro, plus we manage your Google Ads — targeting emergency search terms so the calls come to you, not the next trade on the list.
- Everything in Pro
- Google Ads campaign management
- Emergency keyword targeting
- Call-only ad campaigns
- Conversion tracking & reporting
- Monthly performance review
- Priority onboarding support
Questions we always get asked
Will my customers know they're talking to an automated system?
No. The booking team introduces itself as your business — not as a bot or an AI service. It uses your business name throughout the call and handles questions naturally. The overwhelming majority of customers just assume they've reached your office. If someone directly asks, the system will be honest — but that almost never happens.
What if I answer the call myself?
Nothing changes. Your phone rings exactly as it always has. If you pick up, the call is yours. RingBooked only activates when a call goes unanswered — it's a safety net, not a gatekeeper.
Do I need to change my number or get a new phone?
Neither. You keep your existing mobile number. All you do is set up a call forward on your phone — a quick dial code that takes about 30 seconds. When you don't answer, the call forwards to your RingBooked line. Your customers always see your number on their screen.
How quickly can I go live?
Starter clients can be live within 20 minutes of getting set up. Pro takes a little longer — we configure the booking system to your diary, walk through an onboarding call, and test it live with you listening in before it goes live. Most clients are up and running the same day.
What about genuine emergencies?
The booking team is trained to recognise real emergencies — a burst pipe flooding a kitchen, no heating in January, a gas smell, sparking electrics. When it picks one up, it flags the job as urgent and sends you a priority SMS straight away rather than adding it to the standard booking queue. You decide whether to respond.
What is quote generation and how does it work?
After a job enquiry comes in — whether via a call or a missed call form — RingBooked can send the customer an estimated quote by text based on the job description. If they don't respond within a set period, it sends a polite follow-up automatically. This closes a lot of jobs that would otherwise go quiet.
Am I tied into a long contract?
No contracts, no lock-ins. Monthly plans cancel with 30 days' notice. Annual plans get two months free. If it's not working for you, you leave — straightforward.
Does it work with ServiceM8?
Yes, on Pro. Every booking creates a ServiceM8 job with the customer's name, number, postcode, and problem description, plus the full call notes. By the time you check your device, the job is already in your list.
Hear exactly what your customers
will hear. Then decide.
Book a 10-minute slot and we'll call you back with the booking team live on the line. No slides, no pitch — just the product working, so you can judge it for yourself.